Offshore Development Case Studies in Healthcare Startups

In an era of rapid digitalization, healthcare organizations are increasingly embracing offshore development to overcome the challenges of local recruitment, cost constraints, and accelerating growth. TurnKey Labs, a renowned provider of offshore engineering talent, has proven to be an effective partner for many healthcare companies looking to scale their teams and improve productivity.

This post delves into the offshore development case studies of two of TurnKey’s clients in the healthcare industry: MiResource and R1. Both companies had distinct needs and challenges, and TurnKey’s expertise was instrumental in enabling them to expand their development teams efficiently and effectively. Read on to explore how TurnKey’s offshore solutions helped these companies transform their operations and deliver high-quality healthcare services.

MiResource Case: How we Build and Scale their Engineering Team

Awards: Forbes 30 Under 30 and 2021 Brand Excellence Award for Brand Innovation by BCBSA

MiResource, a health care company specializing in mental health network solutions, found itself at a critical juncture. As a venture-backed startup, the company aimed to create a user-friendly platform to facilitate the connection between health institutions and relevant mental health care for their patients. However, the challenge was to build and scale their engineering team efficiently. MiResource also required advice on structuring their team for optimal productivity and effectiveness, integrating onshore and offshore teams seamlessly.

Understanding the importance of the task, TurnKey Labs was approached for assistance. With their vast experience and domain expertise, they embarked on a mission to help MiResource. TurnKey put together a robust team for MiResource, including a Product Manager, Full Stack Tech Lead, UI/UX Designer, three Frontend Engineers, two Backend Engineers, two QA Engineers, a DevOps Engineer, and two Support Specialists.

TurnKey’s solution proved to be effective. They were able to fill all key roles in a short time frame, ensuring a successful onboarding process. As a result, the engineering team now deploys weekly with a 7-day lead time from submission to release. They’ve also built an automated CI/CD delivery pipeline with hundreds of unit and end-to-end tests. The development team has been productive, writing more than 70k lines of code each year using NodeJS and React as their primary tech stack.

The impact of TurnKey’s involvement has been significant. The ability to hire high-quality engineering talent quickly has been transformative for MiResource, and they proudly consider it one of the company’s strengths. The company’s representative expressed gratitude towards TurnKey, acknowledging that rapid recruitment of top-notch engineering talent was a game-changer for any early-stage startup, and they were delighted to have experienced it firsthand.

Results

Here are the key results for the MiResource case study:

1. Successfully assembled a robust engineering team consisting of a Product Manager, Full Stack Tech Lead, UI/UX Designer, Frontend and Backend Engineers, QA Engineers, a DevOps Engineer, and Support Specialists.
2. The team now deploys weekly with a 7-day lead time from submission to release.
3. The development team has been productive, writing more than 70k lines of code each year using NodeJS and React as their primary tech stack.
4. Successfully onboarded all key roles in a short time frame, enabling MiResource to focus on its core mission.
5. The ability to hire high-quality engineering talent quickly has been transformative for MiResource, and they proudly consider it one of the company’s strengths.

Testimonial

Being able to hire high quality engineering talent quickly is a game changer for any early stage startup. TurnKey has made that possible for us and we are proud that it is one of our company’s strengths.

Mackenzie, Co-Founder & CEO at MiResource

R1 Case: Aggressively Expand its Development Team

Tech Stack: PHP, Microservices, React Native, NodeJS
Awards: Best in KLAS for Ambulatory Revenue Cycle Management (RCM) Services 3 Years in a Row

R1, a NASDAQ-listed healthcare automation company, had a mission to develop workflow automation software for large enterprise health systems in the U.S. This software is used by millions of patients and clinicians each year, proving its immense value in the healthcare industry. However, with strong customer growth, R1 found itself needing to expand its development team across all key roles. They faced the challenge of high costs and the time-consuming process of local hiring.

In response to this, R1 decided to collaborate with TurnKey Labs, a company known for providing effective offshore engineering talent solutions. TurnKey’s solution was to assemble a team of 40 full-time staff across UI/UX design, DevOps & Infrastructure, Implementation & Integration, Customer-facing professional services, and Customer support. This team utilized a tech stack including PHP, Microservices, React Native, and NodeJS.

The results were significant. R1 dramatically boosted their productivity, currently boasting 51 releases per year on a weekly cadence. The team has also proven to be stable, with less than 5% average annual churn over the past 3 years, ensuring minimal disruption to their engineering operations.

R1 feedback

A representative from R1 expressed satisfaction with TurnKey’s “YourShore” model, stating, “TurnKey’s YourShore model allows us to easily integrate developers directly into our organization so that they are truly my team. I honestly forget most of the time that they aren’t working in the same building as me.” This feedback underscores TurnKey’s effective solution in helping R1 expand its development team efficiently and effectively.

Results

Here are the key results for the R1 case study:

1. Successfully assembled a team of 40 full-time staff across various roles including UI/UX design, DevOps & Infrastructure, Implementation & Integration, Customer-facing professional services, and Customer support.
2. Dramatically boosted productivity, achieving 51 software releases per year with a weekly cadence.
3. Maintained less than 5% average annual churn over the past 3 years, indicating a stable and dedicated engineering team.
4. Facilitated seamless integration of offshore developers directly into R1’s organization, promoting efficient collaboration and synergy.

Level Up Your Healthcare Development Team

In conclusion, these case studies clearly illustrate the power of offshore development and how it can dramatically impact the growth and efficiency of healthcare companies. Whether you’re a startup like MiResource aiming to build a robust engineering team, or a NASDAQ-listed enterprise like R1 looking to expand your team across various roles, offshore development can offer a cost-effective and efficient solution.

At TurnKey, we understand that every company has unique needs and challenges. That’s why we offer tailored services such as Dedicated Development Teams and Staff Augmentation to help you navigate your specific situation and accomplish your goals.

Our Dedicated Development Teams service allows you to have a team of skilled professionals fully immersed in your projects, while our Staff Augmentation service offers you the flexibility to scale your team up or down as per your requirements.

If you’re ready to experience the transformative power of offshore development for your healthcare organization, we invite you to learn more about our Dedicated Development Teams and Staff Augmentation services. Our team is excited to help you find the right solutions and achieve your business objectives. Contact us today and let’s start your journey towards greater productivity and success.